Job Purpose
The Senior Support Worker is responsible for leading and supporting a team of care staff to deliver high-quality care and support to individuals in need. This role involves overseeing daily operations, ensuring compliance with care standards, and providing hands-on support to service users while mentoring junior staff members.
Key Responsibilities
- Lead and supervise a team of support workers, providing guidance and mentorship.
- Ensure the delivery of person-centered care that meets individual needs and preferences.
- Assist service users with personal care, mobility, meals, and daily activities.
- Administer and oversee medication in line with care plans and regulations.
- Monitor service users' well-being and report changes to healthcare professionals.
- Maintain accurate records, documentation, and care plans.
- Support in the training and development of junior staff members.
- Promote dignity, independence, and well-being for all service users.
- Ensure compliance with health and safety policies and safeguarding protocols.
- Assist in scheduling shifts and managing staff workloads.
- Respond to emergencies and escalate concerns as necessary.
Essential Requirements
- Previous experience as a Support Worker or in a similar care role.
- NVQ Level 3 in Health and Social Care (or willingness to work towards it).
- Strong leadership and communication skills.
- Ability to work flexibly, including evenings, weekends, and holidays.
- Understanding of safeguarding policies and care regulations.
- Enhanced DBS check (or willingness to undergo one).
- A compassionate, patient, and empathetic approach to care.
Desirable Qualifications
- First Aid and Manual Handling certification.
- Experience working with individuals with dementia, learning disabilities, or mental health conditions.
- Previous supervisory or leadership experience.
Benefits
- Competitive salary and holiday entitlement.
- Career development and training opportunities.
- Supportive and inclusive work environment.
- Pension scheme and other employee benefits.
How to Apply
Interested candidates should submit their CV and cover letter sean.mccann@pcpsuk.org
